Supervisor, Clinical Services
Colla Health
| Company | Colla Health |
| Category | Healthcare |
| Location | Remote, United States |
| Remote | Remote |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 4 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Position Summary
The Supervisor of Clinical Services provides leadership and operational oversight for a team of Behavioral Health Care Managers (BHCMs) and Associate Behavioral Health Care Managers (ABHCMs) delivering brief therapeutic interventions in the Collaborative Care Model (CoCM) partnering with oncology practices. This role is responsible for supervising day-to-day operations, ensuring high-quality, evidence-based behavioral health interventions, coordinating closely with psychiatric consultants and oncology clinics, and optimizing patient outcomes in alignment with organizational and regulatory standards
The ideal candidate is an experienced behavioral health professional with demonstrated leadership skills, strong knowledge of the Collaborative Care Model, and a passion for supporting patients navigating the emotional and psychological challenges of cancer treatment
Key Responsibilities
Team Leadership & Supervision
Train, supervise, and provide ongoing performance feedback to ABHCM / BHCMs
Provide clinical and administrative guidance, including case consultation and support for complex cases
Foster a collaborative, supportive team culture emphasizing evidence-based practices and professional development
Provide mentorship for Associate BHCMs
Clinical & Operational Oversight
Ensure delivery of Collaborative Care services in alignment with CoCM principles, including systematic case review with psychiatric consultants, measurement-based care, and interdisciplinary team communication
Support ABHCM / BHCMs in conducting comprehensive assessments, providing brief evidence-based interventions, and coordinating care with oncology teams
Monitor caseloads, workflows, and program metrics to maintain efficiency and quality of care
Serve as a liaison between behavioral health, oncology providers, and psychiatric consultants to promote seamless integration of services
Quality & Compliance
Monitor performance indicators to meet and improve Care Model outcomes, patient satisfaction, and individual performance metrics
Ensure compliance with organizational policies, HIPAA, and all applicable regulations for behavioral health and oncology care settings
Conduct chart audits and oversee documentation practices to support billing requirements and ensure compliance with CMS guidelines and other regulatory standards
Program Development & Collaboration
Provide input on clinical workflow development, resource allocation, and continuous improvement initiatives
Participate in data collection and program evaluation to enhance patient outcomes and demonstrate program impactCollaborate with Outreach and Partner Success to identify behavioral health needs and expand access to integrated care
Direct Patient Care
Maintain a limited, active caseload of patients receiving care through the Collaborative Care Model
Conduct comprehensive behavioral health assessments, deliver brief evidence-based interventions, and monitor treatment progress using measurement-based care
Collaborate with psychiatric consultants, oncology teams, and other medical providers to coordinate care and ensure patient-centered treatment planning
Serve as a clinical role model for ABHCM / BHCMs by demonstrating best practices in direct care delivery within oncology settings
Qualifications
Master’s degree in Social Work, Counseling, Psychology, or related field
Active clinical license (e.g., LCSW, LPC, LMFT, or similar) in at least one state
Minimum 3–5 years of behavioral health clinical experience
Experience with the Collaborative Care Model, or behavioral health in medical settings
Strong interpersonal, leadership, and organizational skills
Preference for experience in oncology, palliative care, or chronic disease behavioral health
Preference for familiarity with CoCM billing, documentation, and population health management tools