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We’re not just behavioral health people—we’re crisis people.   Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.     Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.     Our values shape our decisions, define our culture, and foster continuous learning and growth.     We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.    We are on a mission to change the face of behavioral health. Help us save lives and make a difference.  Earn More with Shift Differentials Maximize your earnings with additional hourly pay: +$2/hr -> Monday-Thursday Nights +$3/hr -> Friday-Sunday Nights +$2/hr -> Saturday-Sunday Days What You'll Do:   Under the direction and supervision of the Social Services Manager or Sr. Director of Clinical Operations, the  Supervisor, Case Manager oversees the work and supervision of assigned Social Services team(s). This position will have both leadership and direct care responsibilities and duties.  Supervisor responsibilities (20-25%) include onboarding and training, scheduling, timesheet management and performance management of assigned staff. Direct care responsibilities (75-80%) include performing all regularly assigned Case Management duties. The Supervisor, Case Manager actively collaborates with the Interdisciplinary Treatment Team to help coordinate care and discharge planning for patients, their family members, clinics, local providers, and/or other referral sources. This position partners with other members of the shift to ensure the unit runs safely and efficiently. This position oversees and helps facilitate admissions, discharge planning, obtaining collateral and assisting in the legal process.  They work with staff to train and redirect as needed to ensure quality care at all times. With support and guidance from supervisor and other clinical leadership they will direct, supervise, and evaluate work of assigned Case Management staff. Participates in interview and selection of Case Management staff. Responsible for onboarding and training of new hires under their supervision, including completion of the 90-day Competency Checklists. Maintains adequate staffing of assigned team to ensure an accurate schedule and proper staff to patient ratios. Partners with interdisciplinary team as needed to ensure staffing is adjusted accordingly to meet business. Accurately assesses staffing needs and increases staffing as necessary during high census times, or cover PTO and decreases staffing as needed during low census times.  Limits overtime as much as possible through use of Pool staff. Reviews and manages assigned staff timesheets to ensure accuracy and compliance with federal, state, and company laws, policies, and guidelines. Responsible for oversight of department staff on assigned shift. Manages a caseload on Observati