Strategy/Operations: Head of Strategy & BizOps
Coastal Wave Recruiting
| Company | Coastal Wave Recruiting |
| Category | Consulting & Strategy |
| Location | New York |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 15 Jun 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Our client is a fast-growing creator marketplace that has crossed $8M ARR with a team of less than 10. They are seeking a Head of Strategy & Biz Ops to serve as an extension of the founding team — touching every part of the business from internal systems and people ops to client-facing managed services. This is a high-ownership role for someone who can context-switch between high-level strategy and hands-on admin without ego — and help 10x the founders' output as the company scales. What You'll Do Build and optimize internal systems and processes — CRM workflows, bug reporting pipelines, and campaign operations Own high-level admin: payroll, contracts, onboarding, legal and tax coordination, and vendor management Lead recruiting and people ops — screening candidates, running intro calls, and managing the hiring pipeline Interface directly with managed service clients and support campaign health across accounts Build playbooks and scalable processes to multiply the founders' output on the managed services side Requirements 3–6 years in strategy, ops, chief of staff, banking, or consulting roles Worked directly with founders or leadership at a startup — Series A or earlier preferred Extremely high ownership and agency — figures things out independently without waiting for direction Strong analytical and strategic thinking paired with elite organizational skills and attention to detail Advanced Excel and analytical modeling skills Experience building internal systems, processes, and CRM workflows Client-ready presence — comfortable running sales or account calls independently Entrepreneurial ventures, side projects, or freelance work showing initiative a plus Strong academic background — top school or high campus involvement preferred Benefits Base salary range is $150k-$190k (a little wiggle room) with $50k-$150k equity; relocation bonus available. Role is onsite in New York, requiring a 60-70 hour workweek; no visa sponsorship, but open to OPT candidates.