Job Opportunities API

Goldair Handling is one of the leading ground handling companies in South-East Europe and the Middle East, renowned for its commitment to operational excellence, safety, and innovation . As we continue to strengthen our operations, we are looking for an experienced and dynamic Station Manager to lead our station, drive performance and ensure the consistent delivery of high-quality ground handling services. 🌟 About the Role The Station Manager holds overall responsibility for the operational, financial and people performance of the station , ensuring safe, efficient and customer-focused operations at all times. The role ensures that all station activities are carried out in accordance with Goldair Handling’s policies, procedures and standards , applicable legislation and airport regulations, while meeting contractual obligations and the expectations of our airline customers. 🎯 Your Mission As Station Manager , you will take ownership of the station’s overall performance, leading the local team and ensuring the successful delivery of safe, efficient and high-quality ground handling operations. You will play a key role in strengthening customer and stakeholder relationships, driving operational and financial performance, developing your people and ensuring that Goldair Handling’s values, culture and standards are consistently reflected across all station activities. 🧭 Key Responsibilities Operational Excellence & Compliance Lead, direct and oversee station operations, ensuring that all departments consistently meet or exceed agreed Service Level Agreements (SLAs), operational KPIs and customer expectations . Ensure the effective implementation and day-to-day application of SMS, IMS (QMS, FSM, ISM, EVS), Security, Emergency Response, GDPR and Health & Safety requirements within the station. Maintain awareness of applicable European, national and international aviation legislation and regulations and ensure full compliance with relevant requirements, including IATA, ICAO, EU Regulations, National and Local Civil Aviation Regulations, BGHR, LGHR and ECAC standards . Ensure the station maintains 24/7 operational readiness and is appropriately prepared to respond to operational irregularities, emergencies and business continuity requirements. Plan, review and improve station processes and procedures to enhance operational quality, efficiency, productivity and service delivery , within agreed budgets and timelines. Ensure that all employees are appropriately trained, qualified and competent to perform their assigned duties in accordance with regulatory and company requirements. Oversee and coordinate all internal and external station audits , ensuring timely implementation of corrective and preventive actions. Ensure full compliance with Health & Safety policies and procedures and actively promote a strong and proactive Safety Culture . Ensure the immediate reporting and appropriate management of hazardous conditions, near misses, incidents and accidents. Maintain a safe, secure and professional working environment across all station activities. Financial & Business Performance Take ownership of the station’s financial performance, ensuring effective cost management, budget adherence and sustainable profitability . Drive the achievement of operational and financial targets while maintaining the highest standards of safety, quality and customer service. Monitor station performance through relevant KPIs, productivity indicators and financial metrics , identifying improvement opportunities and implementing appropriate actions. Ensure effective workforce and resource planning in line with operational requirements, seasonality, productivity targets and budgetary objectives . Identify opportunities to improve operational efficiency, service quality and overall station performance. Customer & Stakeholder Management Act as the senior p