Job Opportunities API

The world still has coverage blind spots. You could help eliminate them at Skylo.   Skylo has pioneered a standards-based approach to satellite connectivity. We connect smartphones and IoT devices directly to satellites. No special hardware, no entirely new networks. Just billions of existing devices, suddenly reachable anywhere on Earth. We're not building toward this future. We're already in it.   Our direct-to-device service is live on millions of activated devices across five continents, covering more than 72 million square kilometers, in partnership with leading satellite operators, mobile network operators, Tier-1 chipset makers, and OEMs worldwide. And we're just getting started.   At the heart of it all is Skylo's commercial NTN vRAN: a 3GPP standards-based, cloud-native platform that seamlessly bridges terrestrial and satellite networks. It's the infrastructure that makes true anywhere, anytime connectivity possible.   When you join Skylo, you'll work at the intersection of three markets reshaping how the world stays connected: mass-market consumer devices, automotive, and industrial IoT. Enabling people outdoors and critical workflows in the world's most remote places.   This is a rare chance to work on technology that matters, at a company that's already proving it works Summary: How you will impact Skylo As Staff AIOps & Automation Engineer within Global Product Support & Customer Success, you are the most senior technical authority for how Skylo automates the operation and engineering of its live NTN network. You own the reference architecture, the multi-year technical roadmap, and the engineering standards for a single centralized automation framework that both Network Operations (the NRE domain teams — Core, RAN, Cloud, and Incident Management) and Network Engineering consume for diagnostics, remediation, change, and validation. Where the organization runs today on manual runbooks, repetitive engineering tasks, and alarm noise, you define the platform — and the operating model around it — that drives Skylo toward 80%+ autonomous incident resolution and engineering-grade, repeatable network change. You set the standard for DAG-based orchestration, the operational data layer, the AI-assisted automation tier model, and the governance that makes every automated action measurable, auditable, reversible, and trusted in production. You are not measured by the scripts you personally ship; you are measured by an automation framework that scales as a repeatable operating system for the entire network organization — not heroics. This role reports into Network Engineering leadership and partners as a peer-level technical authority with the NRE domain leads, Ops Platform Engineering, Security, OSS/BSS, and the broader engineering organization. Key Responsibilities Automation Architecture & Technical Strategy - Own the end-to-end support and development of framework and multi-year roadmap for Skylo’s centralized network automation framework — the single platform that Network Operations (Core, RAN, Cloud, IM NRE teams) and Network Engineering consume for automated diagnostics, remediation, change, and validation. - Serve as the design authority for the automation architecture review: set engineering standards, API contracts, data schemas, and governance guardrails that prevent automation fragmentation across domains and between Operations and Engineering. - Define the platform extensibility model so domain NREs and network engineers compose domain-specific workflows from governed, reusable building blocks — without forking framework code or re-implementing primitives. - Own build-vs-buy and tooling decisions (orchestration engine, data lake, observability stack, AI tooling), translating them into capital and run-cost implications for engineering leadership with a clear, defensible rationale. - Establish the operating model around the framework: ownership boundaries, readines