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Sr Tech Support Professional - Matrikon

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Companyibqbjb
CategoryCustomer Support
LocationBracknell, Berkshire, United Kingdom
Remote
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted6 Aug 2026
Last verified8 Aug 2026
SourceEmployer ATS (oracle)
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Description
We are seeking an experienced and customer-focused Senior Technical Support Professional to join the Matrikon Support team as part of Honeywell Connected Industrial(HCI). This role is responsible for providing advanced technical support for Matrikon products and solutions, including OPC Classic, OPC UA, industrial data connectivity products, and related software used in industrial automation and OT/IT integration environments. The position requires strong troubleshooting expertise, a deep understanding of industrial communication technologies, and the ability to resolve complex customer issues across installation, configuration, performance, interoperability, and product usage scenarios. Matrikon’s portfolio includes OPC servers, OPC UA solutions, Data Broker, Tunnellers, historians, and related interoperability offerings used across industrial automation environments.