Sr Tech Support Professional - Matrikon
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| Company | ibqbjb |
| Category | Customer Support |
| Location | Bracknell, Berkshire, United Kingdom |
| Remote | — |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 6 Aug 2026 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (oracle) |
Description
We are seeking an experienced and customer-focused Senior Technical Support Professional to join the Matrikon Support team as part of Honeywell Connected Industrial(HCI). This role is responsible for providing advanced technical support for Matrikon products and solutions, including OPC Classic, OPC UA, industrial data connectivity products, and related software used in industrial automation and OT/IT integration environments. The position requires strong troubleshooting expertise, a deep understanding of industrial communication technologies, and the ability to resolve complex customer issues across installation, configuration, performance, interoperability, and product usage scenarios. Matrikon’s portfolio includes OPC servers, OPC UA solutions, Data Broker, Tunnellers, historians, and related interoperability offerings used across industrial automation environments.