Job Opportunities API

Fortune 500 Company •   Process   tax exemption requests from Customer Care groups and exempt customers from   taxes and surcharges in the various billing platforms. •   Ensure   that exemption certificates and/or waivers are valid, accurate and timely   processed. •   Ability   to review and approve tax credits with properly supported   documentation. •   Provide   the Transaction Tax Audit Group with exemption certificates as requested for   audits. •   Assist   with billing system conversions, and other projects relating to customers’   tax and surcharge exemptions. •   Develop and design exemption workflow/process   improvements for staff efficiencies. •   Initiates the evaluation and analysis of the workflow   to identify changes, where applicable, to the workflow and addresses/designs   process changes in order to expedite customer exemptions. •   Research, analyze, and resolve customer exemption   disputes • Assist        with the embedded base exemption cleanup for the various billing        systems. • Assist        with the special projects as needed •   Lead and/or manage exemption process improvement   projects.  Leverage exemption expertise to build automated tools. •   Evaluate current workflow- to-design new automation   tools. •   Develop work plan to build and implement automation   tools. •   Define, direct, and communicate exemption policy and   procedures to customer support and marketing groups and ensure compliance   with the policy • Experience :  Relevant business\tax\ or finance experience; knowledge of Verizon billing  systems, Access, and Excel • Other :  Strong interpersonal skills; excellent communications skills; strong analytical skills. Candidate must be highly a motivated, self-starter with strong PC skills. Education and Certifications Please provide the minimum levels to qualify for this job • Education :  BS/BA in Accounting $60 to $80K Please email resume to  [email protected]