Job Opportunities API

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Role Overview As a Senior Sales Specialist – Used Cars, you will drive Lucid’s pre-owned sales performance in Germany while ensuring operational excellence across the entire used car lifecycle. Based in Frankfurt, you will combine customer-facing responsibilities with hands-on operational execution — from vehicle appraisal and trade-in handling to pricing support, listing management, showroom presentation, and delivery coordination. You will work closely with studio teams, service centers, logistics partners, and the European Remarketing Team in Amsterdam to ensure alignment with regional strategy, pricing guidance, and premium brand standards, while contributing to the continued growth and scalability of Lucid’s pre-owned business in Germany. Key Responsibilities Customer Engagement & Sales Execution • Engage with customers online and in-studio and guide them through the pre-owned buying journey with a premium, consultative sales approach. • Own the customer journey from first contact through vehicle delivery, ensuring a seamless and exceptional experience. • Conduct product demonstrations, test drives, and vehicle handovers while upholding Lucid’s premium brand standards. • Manage the sales funnel in Salesforce (lead qualification → opportunity → quote → close) and maintain accurate pipeline hygiene and data quality. • Achieve individual sales targets aligned with the commission plan while maintaining high customer satisfaction (NPS/CSAT). • Provide transparent, data-backed trade-in evaluations to support deal conversion and customer retention. Vehicle Appraisal & Trade-In • Perform accurate vehicle appraisals based on condition, mileage, equipment, service history, and market demand. • Use Lucid tools and market data to generate competitive and customer-transparent trade-in valuations. • Support studio teams in evaluating trade-ins and integrating valuations seamlessly into the sales process to maximize close rates. Pricing, Market Intelligence & Residual Value • Monitor competitor listings, market trends, and residual value dynamics across Germany. • Collaborate with the Amsterdam Remarketing Team to align pricing strategies and ensure strong market positioning. • Flag pricing opportunities and slow-moving vehicles and recommend actions to improve rotation, margins, and inventory performance. Pre-Owned Operations & Time-to-Market • Coordinate with Service and Logistics to ensure timely inspection, reconditioning, photography, and listing readiness. • Support efficient vehicle intake processes from acquisition through inspection and preparation. • Minimize days-to-market and days-in-inventory by proactively managing bottlenecks and readiness status. • Support healthy stock rotation and pipeline visibility through accurate inventory tracking and coordination. D