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At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. Position Overview The Senior Strategic Accounts Manager is a high-level, field-based individual contributor role responsible for retaining and growing key national accounts and healthcare systems. You will serve as the primary architect for long-term partnerships, driving disease state awareness (Lymphedema and Chronic Venous Insufficiency), protocol adoption, EMR integrations, and strong customer support. This role blends high-touch relationship management with data analytics to track account health. You will collaborate closely with Sales and other internal departments to advance our patient-first vision. Core Responsibilities Strategic Network Growth & Executive Engagement • Network Penetration: Hunt, prospect, and cultivate robust executive-level business relationships across Management Organizations, Integrated Delivery Networks (IDNs), and large hospital systems. • Trusted Advisor: Act as the face of Tactile Medical to Key Opinion Leaders (KOLs), medical staff, and C-suite executives, providing consultative solutions to align our therapies with their institutional goals. • Account Optimization: Implement strategies to place Tactile Medical products country-wide and increase clinical adoption within large regional and national healthcare markets. Disease State Advancement & Clinical Education • Educational Leadership: Plan and execute Key Account Programs to advance education on Lymphedema and develop clinical protocols. • Bridging the Gap: Translate complex clinical needs into technical solutions, ensuring stakeholders grasp the systemic, long-term value of Tactile Medical’s products. • On-Site Leadership: Expertly organize and facilitate in-person clinical roundtables, C-suite presentations, and large-scale educational seminars. Data-Driven Strategy & Forecasting • Utilization Analytics: Maintain high proficiency in CRM analytics and market data to monitor ongoing utilization trends and quantify the impact of customer excellence programs. • Business Reviews: Hold quarterly or bi-annual business review meetings with assigned network groups to assess outcomes. • Accurate Forecasting: Provide Sales Leadership with clear market insights, track prospects, and accurately maintain forecasts within our Tactile Medical Careers database. Cross-Functional Synergy • Local to National Alignment: Partner with Field Sales and Marketing to synchronize national account strategies with local, on-the-ground execution. • Team Collaboration: Work alongside other Senior SAMs to freely share best practices, improve overall team performance, and disseminate important industry trends. Qualifications & Requirements Education & Experience Education & Experience • Bachelor’s degree or equivalent combined education and work experience (4 years). • Minimum of three (3) years of dedicated national accounts sales experience. • Minimum of five (5) years of field-based sales experience in the medical device industry strongly preferred. Professional Skills • Proven Track Record: Demonstrated history of achieving sales targets and successfully managing key accounts. • Financial & Business Acumen: Capable of presenting strategic business plans to high-level audiences. • Consultative Selling: Outstanding networking and communication capabilities, with a proven ability to educate and influence clinical platforms. • Healthcare Fluency: Solid understanding of customer decision-making processes for medical devices, healthcare compliance, and regulatory requirements. • Project Management: Exceptional ability to handle multiple strategic tasks, understand organizational behavior, and flourish in a rapidly evolving workplace. Work Environment & Physical Requirements • Travel: Business travel (including overnight) is required, e