Sr. Configuration Center Technician (Req #1293)
ePlus Technology, inc.
| Company | ePlus Technology, inc. |
| Category | Skilled Technician |
| Location | Chandler |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 3 Jun 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
O verview
*Candidates must be located in or near Chandler, Arizona with the willingness to work on-site 5 days a week*
As a Sr Configuration Center Technician, you will be responsible for working on multi-customer, multivendor configuration projects as an individual or part of a team. This is a technician role in a light industrial I.T. warehouse environment. The position is responsible for the preparation, setup, configuration, testing, consolidation, and packaging of customer equipment required for both major configuration rollouts and small scope maintenance work. The Sr Configuration Center Technician works to ensure configuration projects are delivered on-time, within budget and at 100% accuracy. The position will be involved in data entry for status and reporting information. This position may work closely with the Project Management Team(s) and Warehouse Team to ensure project goals are met
Your Impact
The essential functions of this position include:
Configuration Project Management
Follow detailed specifications for the setup, configuration and testing of customer equipment
Set up a variety of equipment types for configuration and testing (including PCs, peripheral equipment, servers and network equipment)
Configure customer equipment as appropriate to projects
Complete customer configuration check-off lists to ensure 100% accuracy of configured devices and shipments
Track and record inventory required for projects
Prepare configured equipment for shipment
Data management involving configuration status, schedules and project deliverables
Assist as needed with the daily maintenance, clean-up and organization of the Configuration Lab including lifting and packaging of boxes
Limited Field Technician support may be required for installation, training, scope definition, or as back up for the project team resources. Occasional travel may be required.
Customer and Vendor Interface and Communication
Develop a thorough understanding of the customer's configuration process which may involve professionally interfacing directly with customers to gather configuration information as needed
Document and troubleshoot vendor equipment exceptions (DOA and damaged)
Participate in project-related meetings as needed
Assist with job status reporting via Microsoft Office and other Bailiwick tools
Contribute to process documentation
Communication
Effectively communicates throughout the organization
Takes direction accurately and provide constructive feedback when appropriate
Interpersonal Relationships
Establish and maintain interpersonal relationships - developing constructive and cooperative working relationships with others, and maintaining them over time:
Project Teams
Warehouse Department
Qualifications
Bachelor’s Degree or equivalent related experience
Strong troubleshooting skills and knowledge of various operating systems, including Microsoft Windows Server, Linux, and VMware Hypervisor
Basic PC troubleshooting skills and knowledge of various Microsoft operating systems
Exposure to technical (LAN/WAN) environments and understanding of basic terminology and functions
Experience with rack and stack, labeling, and cabling is required
Configuration Lab experience a plus
Field installation experience involving low voltage infrastructure a plus
Proficiency in the Microsoft Suite tools
Physically able to lift PCs, servers, peripherals and network equipment
Ability to communicate effectively across multiple departments
Ability to accurately track, troubleshoot and problem solve
Enthusiastic with exceptional organizational skills
Ability to manage one's own time effectively
Proven quality assurance aptitude
LAN / WAN certifications a