Job Opportunities API

As Sr. AI/ML Engineer II , you’ll support a Salesforce-centered modernization and digital transformation program. This role will design, develop, and deploy AI-driven Salesforce applications, autonomous agents, intelligent workflows, and decision-support capabilities that accelerate mission outcomes through automation, predictive insights, and human-AI collaboration. The ideal candidate will combine their expertise with hands-on experience implementing Agentforce, Einstein AI, Prompt Builder, Data Cloud, and generative AI capabilities. This individual will be a key contributor within an AI-enabled development team responsible for rapidly delivering mission-critical solutions through intelligent automation, agentic AI, modern software engineering practices, and continuous innovation. We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you’ll do: Design, develop, and deploy AI-driven applications that improve mission effectiveness, operational efficiency, and user productivity. Develop autonomous and semi-autonomous agents capable of performing business functions, orchestrating workflows, retrieving knowledge, generating recommendations, and supporting mission execution. Implement AI-driven workflow automation leveraging Agentforce, Prompt Builder, Einstein AI, Data Cloud, and emerging Salesforce AI capabilities. Configure prompts, agent actions, grounding strategies, knowledge integrations, retrieval mechanisms, and orchestration workflows to deliver secure and effective AI solutions. Design and implement human-in-the-loop AI experiences that balance automation with governance, transparency, accountability, and mission oversight. Build AI-native user experiences that integrate conversational interfaces, intelligent recommendations, workflow automation, and decision-support capabilities directly into Salesforce applications. Develop integrations between Salesforce, Agentforce agents, enterprise systems, data platforms, and external AI services to support intelligent workflow orchestration. Design scalable architectures that combine structured data, unstructured content, enterprise knowledge sources, and AI reasoning capabilities. Develop reports, dashboards, analytics, and AI-driven insights leveraging CRM Analytics, Data Cloud, and enterprise data sources. Collaborate closely with Product Managers, Architects, UX Designers, Scrum Masters, and DevSecOps Engineers to deliver AI-enabled solutions aligned to business objectives. Leverage AI-assisted development tools and emerging technologies to accelerate software delivery, improve code quality, automate testing, and increase developer productivity. Ensure solutions align with security, governance, responsible AI principles, compliance requirements, and federal standards. Support Agile development activities including sprint planning, backlog refinement, code reviews, testing, demonstrations, and continuous delivery. Troubleshoot, optimize, and continuously improve Salesforce applications, AI agents, automations, integrations, and intelligent workflows. What  you’ll need to succeed: A master's degree in a specialized field plus a minimum of 1 year of applicable experience; or, a bachelor's degree in the specialized field plus 7 years of applicable experience; or, a bachelor's degree in any field with a minimum of 9 years of specialized experience Ability to obtain a Public Trust suitability and fitness Experience developing AI-powered solutions such as agentic