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Specialty Pharmacy Technician Navigator - Patient Services, Ambulatory

myhrabc
Companymyhrabc
CategoryHealthcare
Location3 Locations
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted24 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Ihre Aufgaben The Specialty Pharmacy Technician Navigator will be the primary point of contact for ambulatory pharmacy access and affordability services. The work will involve routine interaction with office staff to provide patient access services, communication and guidance to ensure patients receive timely access to medication therapy. The liaison will also be responsible for establishing and maintaining strong relationships with the client and demonstrating accountability for service delivery. This role provides subject matter expertise relating to retail pharmacy access and affordability and consults directly with clinic staff and physicians to refer patients to the appropriate pharmacy based on the health system’s established process. The associate will work collaboratively with the health system client to execute established marketing and business development plans to support the increased utilization of internal health system pharmacy services. The liaison will work both independently and with other team members to facilitate benefits verification and prior authorizations services for patients. Location: This role will be 100% onsite at client site in Roseville, Ca or Hanford, Ca The candidate in this position can hold either a Pharmacy Technician or Medical Assistant Certification • Responsibilities: • Provide liaison services for patients requiring high-cost retail prescription therapies & infusion therapies, focused on navigation of prescription related access and affordability barriers.  Effectively processing prior authorizations, identifying and securing patient assistance and routing prescriptions to the appropriate pharmacy.  Coordinating the communication between patients, providers, staff, pharmacy and payers. • Provide subject matter expertise in retail pharmacy prescription & infusion therapy access and processing.  Routinely interfacing with office staff, providers and leadership to proactively identify an address areas for process improvement to drive improved patient access and prescription internalization. • For the assigned clinic(s) serve as the primary contact for high cost prescription access and affordability. Responsible for maintaining effective and complete communication to stakeholders and appropriate documentation within electronic health records, pharmacy dispensing systems and other systems as specified. • Responsible for providing education to providers, clinic staff and patients on the value of prescription fulfillment through the client health system pharmacy.  Providing world class customer service and timely execution of assigned tasks to drive trust and satisfaction with patients and providers. • Works with the internal client pharmacy to facilitate and coordinate delivery of the prescriptions to patients.  Actively contributes to activity tracking and KPI reporting to enable continuous quality improvement and program performance assessment. • Participates in client and clinic meetings, contributing content and leading discussions relating to prescription access as needed. • Support the clinic during operating hours and work extended hours when needed to ensure patients receive their medication and to complete business plan objectives. Provide backup coverage to support clients and patients in the event of absence of other assigned resources. • Work both in clinic (or multiple clinics as assigned) and support from an approved remote location as the client needs dictate.  Demonstrate the ability to provide a high level of support from both settings • Perform other related duties as assigned. Education: • Retail pharmacy technician experience 1-3 years • Active pharmacy technician licensure / certification in the corresponding state Skills and Knowledge: • Experience working with prior authorizations and copay assistance programs • Lead tech or other leadership experience a plus (not required) • Proficiency in Microsoft Office particularly Word and Excel • Ability to quickly learn other systems and programs (pharmacy dispensing software, electronic health records, etc.) • High level of organization and high quality communication skills Was AmerisourceBergen bietet Wir bieten eine wettbewerbsfähige, auf dem Total-Rewards-Ansatz basierende Vergütung. Unser Engagement für unsere Mitarbeiter umfasst Leistungsprogramme, die umfassend, vielfältig und so konzipiert sind, dass sie den verschiedenen Bedürfnissen unserer Belegschaft gerecht werden. An den unterschiedlichen Orten unserer weltweiten Präsenz und in den verschiedenen Geschäftseinheiten verfolgen wir ein ausgewogenes Konzept bezüglich der Leistungen, die wir anbieten. Viele Leistungen werden vom Unternehmen bezahlt, während andere durch Beiträge für Mitarbeiter verfügbar sind. Spezifische Leistungsangebote können je nach Standort, Position und/oder Geschäftseinheit variieren. Vollzeit Salary Range* $48,200 - 96,360 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Gehaltsbereich . Affiliated Companies: Affiliated Companies: Value Apothecaries Inc