Specialist - Renewals
Cloud Software
| Company | Cloud Software |
| Category | Uncategorised |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 11 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Specialist - Renewals
Date:
Jul 15, 2026
Location:
Beirut, LB
Beirut, AE
Company:
Midis Group
Vendor:
Quest
Req ID:
3673
Job Title
Specialist - Renewals
Job Scope
The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue
Main Duties and Responsibilities
Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals.
Prepare and share renewal quotations based on vendor policies, 90 days in advance.
Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure.
Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure.
Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information.
Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly.
Ensure compliance with vendor licensing policies and internal business processes.
Position Requirements
Education
Bachelor’s degree in Business Administration or any other related field.
Experience
1–2 years of experience in sales support, inside sales, renewals, or commercial operations.
Experience using CRM/ERP systems, preferably Salesforce.
Strong attention to detail, organizational, and communication skills.
LI-LM1
@2024 Midis Group
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