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Specialist - Renewals

Cloud Software
CompanyCloud Software
CategoryUncategorised
Location
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
First seen3 Aug 2026 (the employer did not state a posting date)
Last verified11 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Specialist - Renewals Date: Jul 15, 2026 Location: Beirut, LB Beirut, AE Company: Midis Group Vendor: Quest Req ID: 3673 Job Title Specialist - Renewals Job Scope The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue Main Duties and Responsibilities Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals. Prepare and share renewal quotations based on vendor policies, 90 days in advance. Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure. Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure. Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information. Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly. Ensure compliance with vendor licensing policies and internal business processes. Position Requirements Education Bachelor’s degree in Business Administration or any other related field. Experience 1–2 years of experience in sales support, inside sales, renewals, or commercial operations. Experience using CRM/ERP systems, preferably Salesforce. Strong attention to detail, organizational, and communication skills. LI-LM1 @2024 Midis Group × When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data center • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Show More Details Advertising Cookies Provider Description Enabled LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.