Specialist, Know Your Customer, SME Banking
dbs
| Company | dbs |
| Category | Finance |
| Location | One Island East |
| Remote | — |
| Employment | Not stated |
| Level | Mid |
| Salary | Not stated by the employer |
| Posted | 15 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Responsibilities:
To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.
• To receive account opening leads from different referrals sources in IBG.
• To contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/ assess AML risk .
• To request for documents for review and assess risk
• Follow up with customers on outstanding documents.
• To input data into AOS system for BCAP screening & approval process.
• To seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority.
• To deliver quality service to prospective customers
• To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks.
• To perform other administrative & operations works as required.
• Ensure compliance of mandatory banking processes
Requirements
• Customer focus, good analytical and logical thinking, responsive and a team player.
• Good interpersonal skills, able to communicate with customers and internal stakeholders effectively.
• Concern for data accuracy and attention to details with good product & process knowledge.
• Proficiency in the use of MS Office including Excel.
• Good multi-tasking skills and ability to work independent and under pressure
• Proficiency in both English and Cantonese. Mandarin is highly preferred.
Location:
One Island East
Job:
Compliance
Schedule:
Regular
Employee Status:
Full time