Job Opportunities API

Job Summary   As part of the CallMiner Sales Team, the Solutions Consultant is responsible for leading technical and consultative pre-sales activities across Central Europe. This role will primarily support CallMiner’s automation portfolio, including OmniAgent and AI-driven automation solutions, while also supporting analytics-focused sales opportunities.  The Solutions Consultant partners closely with Sales, Product, and Professional Services teams to deliver customer discovery sessions, solution demonstrations, proof-of-concepts, and ROI-driven business cases. The ideal candidate combines strong communication and presentation skills with technical aptitude and an understanding of customer experience, contact center operations, and conversational AI technologies.  This position is based in Prague, Czech Republic, and supports customers and prospects throughout Central and Eastern Europe. Responsibilities  Assist in achieving and exceeding regional sales targets across CallMiner’s analytics and automation portfolio  Develop strong relationships with prospects, customers, and partners to support successful sales engagements  Partner with Account Executives and sales leadership to develop account strategies and drive opportunities forward  Lead product demonstrations and technical presentations focused on CallMiner analytics and OmniAgent automation solutions  Demonstrate how CallMiner solutions deliver measurable business outcomes and ROI through AI, analytics, and automation  Provide pre-sales technical consultation and guidance to prospects and customers  Conduct proof-of-concepts (POC) including solution configuration, conversational flow setup, analytics validation, and business outcome presentations  Assist in the development and delivery of product demonstrations, demo environments, and regionally relevant use cases  Support technical and functional responses for RFP/RFI/RFQ requests  Coordinate with Product, Engineering, Professional Services, and Customer Success teams to support customer opportunities when needed  Produce supporting materials and technical content for the sales organization  Maintain accurate prospect and customer engagement information within CRM and internal systems  Convey prospect and customer requirements to Product Management teams, including regional and language-specific needs  Support regional marketing activities including trade shows, seminars, webinars, and industry conferences  Requirements Requirements  5+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, Contact Center Technology, Conversational AI, or related fields  Bachelor’s degree preferred in Business, Computer Science, Information Technology, Linguistics, or related discipline  Strong presentation and communication skills with the ability to explain technical concepts to both business and technical audiences  Experience supporting enterprise software or SaaS sales engagements  Familiarity with conversational AI, automation platforms, generative AI, or customer experience technologies  Understanding of customer experience and customer engagement workflows  Ability to develop and communicate ROI-driven business value  Strong organizational skills, managing multiple priorities independently  Technically proficient with the ability to quickly learn new technologies and serve as a trusted solution advisor  Comfortable working in a fast-paced and customer-facing environment  Professional proficiency in Czech and English required  Additional regional language skills are a plus  Ability to travel within Central