Job Opportunities API

Job Summary We are looking for an experienced and proactive  Software Business Analyst [Mid-Level] to join our Bangkok-based team. In this role, you will work closely with clients, BDs, stakeholders, and development teams to analyze business needs and design effective custom software solutions. You will play a key role from pre-sale through project delivery, ensuring alignment between business goals and technical implementation. You will also act as a trusted advisor to clients, recommending process improvements and helping them make informed decisions when balancing priorities, scope, and budget. Key Responsibilities • Lead business analysis work during pre-sale and project delivery. • Meet with clients and stakeholders to understand business needs and project goals. • Gather and document business, functional, and non-functional requirements. • Translate requirements into clear user stories for the development team. • Create process flow diagrams to explain system workflows. • Work closely with developers and architects to design practical solutions. • Participate in Agile/Scrum activities such as sprint planning and reviews. • Validate solutions during development and UAT. • Identify risks and communicate issues early. • Use AI tools to help analyze requirements and organize information. • Mentor junior or mid-level Business Analysts when needed. Requirements • Thai Nationality • 5–7+ years of experience as a Business Analyst in software or system development. • Experience working on complex software projects with multiple stakeholders. • Fluent in English and Thai (spoken and written). • Strong communication, analysis, and problem-solving skills. • Experience working in Agile/Scrum environments. • Familiar with tools such as Jira, Confluence, or similar tools . • Understanding of APIs (REST) or data analysis (SQL) is a plus. • Experience in FinTech, AI, E-commerce, ERP, or Logistics is an advantage.