Job Opportunities API

LOCATION: Airbus, Airport Road SHIFT PATTERN: 40 hours per week SALARY: £30,000 - £32,000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help! ·       Lead and oversee the delivery of soft services at the Airbus site, ensuring services consistently meet and exceed the customer's expectations within the scope of the contract. ·       Ensure the company consistently meets all contractual obligations and service level agreements. ·        Build and maintain a strong working relationship with the Airbus customer, ensuring the wider team demonstrates the same high standard of professionalism and customer service in accordance with their roles. ·       Respond promptly to any issues that arise on site and support their resolution within the scope of the contract. ·       Carry out daily cleaning quality audits across all designated areas, ensuring cleaning standards are consistently achieved, documented, and any corrective actions are completed in a timely manner. ·       Monitor cleaning performance, identify areas for improvement, and implement corrective actions to maintain the highest standards of cleanliness and compliance. ·       Continually assess the need for, and monitor the availability and serviceability of, all uniforms, site-specific clothing, PPE, equipment, and cleaning materials. ·       Achieve and continuously improve all site operational Key Performance Indicators (KPIs), ensuring compliance with company and Airbus standards. Support the implementation of health, safety, quality, and environmental procedures, ensuring all team members adhere to company policies and site-specific requirements. People Supervision and Development ·       Assume responsibility for the recruitment, training, development and performance management of the entire team. ·       Manage attendance appropriately, and follow relevant HR procedures ·       Identify training needs and deliver training as required, in line with company standards. ·       Be dynamic in leading the team to deliver best in class customer service. ·       Create a harmonious working environment and proactively manage conflict at source, escalating as appropriate. ·       Maintain a fair and inclusive working environment, free from discrimination or prejudice. ·       Ensure you are visible and contactable whilst on duty, and that plans are in place for escalation out of hours or during absence. Business Administration ·       Ensure the team are paid correctly by inputting payroll on time and with minimal errors. ·       Ensure that all records relating to employment, including relevant qualifications and vetting, are maintained and updated as necessary. ·       Manage the holiday schedule for supervisors and staff whilst maintaining required levels of service provision. ·       Manage the delivery of the contract to budget. ·       Validate proof of delivery on orders received, escalate any discrepancies and support resolution. Quality Management and Health and Safety ·       Ensure and promote a safe working environment. ·    &nb