Social Media Manager
Zipline
| Company | Zipline |
| Category | Marketing |
| Location | Kigali |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 11 May 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role
Zipline is seeking a highly creative and motivated Social Media Manager to join our dynamic marketing and communications team. As a Social Media Manager at Zipline, you will play a key role in developing and executing social media strategies and content across all of our channels in Rwanda, Pan-Africa and globally, including TikTok, X, Instagram, Facebook, YouTube, and LinkedIn. Your primary goal will be to create compelling content that engages our local and global audiences and showcases Zipline’s impact in exciting and innovative ways.
What You'll Do
Create entertaining, iconic content for Zipline’s social media that people want to share and is optimized for each platform's unique audience and algorithm.
Work on crafting fun, educational content that helps further our mission to build the world’s first logistics system that serves all people equally.
Conceptualize, script, produce, and shoot short-form video content for our social channels in Rwanda and Pan-Africa, including TikTok, X, Instagram, Facebook, YouTube, and LinkedIn.
Work on large-scale content campaigns ranging from content with creators, to scripted content with our animated characters.
Work cross-functionally to help promote different product features, launches and brand initiatives.
Evolve our short-form video strategy with an eye towards quantitative analysis: run lots of content experiments and iterate on the ones that work.
Monitor social media trends, tools, and applications and apply knowledge to continuously improve strategies.
Analyze social media insights and performance metrics to optimize content and strategy.
Manage and maintain the organization’s social media profiles and presence, including scheduling posts and responding to followers.
What You'll Bring
3+ years of work experience in social media marketing, specifically with video content and video-first social media channels.
Video portfolio that includes long and short format content with strong engagement on TikTok, X, Instagram, Facebook, YouTube, and/or LinkedIn.
Expertise in including TikTok, X, Instagram, Facebook, YouTube, and LinkedIn with a deep understanding of each platform's best practices, algorithms, and community trends.
Video production experience – you’re intimately familiar with in-app creator tools across social