Job Opportunities API

ROLE AND RESPONSIBILITIES • Designs, develops, tests and deploys solutions for customers. • Builds on the extensive knowledge of what works and what doesn't work. • Technical deliverables related to ServiceNow configurations and/or integration development. • Lead in requirements gathers workshops onsite for our customers QUALIFICATIONS AND EDUCATION REQUIREMENTS • At least 6+ years comprehensive experience with ServiceNow platform and 3+ years’ experience with ITBM. • Proven consulting experience as a key technical resource leading the development and delivery of ITSM or other ServiceNow solutions in client environments. • Experience of ITIL, minimum foundation level, ideally higher. • Ability to develop on the ServiceNow platform including the customization. • Knowledge of Business Rules, Client Scripts, Script include, Workflow designer, Table/Form creation, email alerts configuration. • Strong interpersonal skills and customer-centric attitude is a must • Ability to engage as an integral technical resource to develop client solutions • Ability to participate in design workshop, development, testing and deployment activities with customers • Strong JavaScripting experience • Experience working with Agile teams, methodologies, and tools • Excellent communication skills DESIRED SKILLS • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO, and other such technologies. • Experience with Web Technologies (XML, HTML, Web Services, eSA) and working in a SaaS environment. • Working knowledge of how configuration management factors into the ITIL framework • ServiceNow System Admin Certification • ServiceNow Implementation Specialist Certification