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Shopify - Customer Service Representative

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Companysilhouette
CategoryCustomer Support
LocationCommerce
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryUSD 17–18
Posted3 Jul 2026
Last verified6 Aug 2026
SourceEmployer ATS (lever)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
DNAM Brands owns and licenses multiple iconic brands including Von Dutch, Ed Hardy, Trina Turk, Valentino Orlandi, and Badgley Mischka.   As we continue to grow we are searching for a Customer Service Associate to provide friendly, efficient support to customers by answering questions, resolving issues, and ensuring a positive experience. This role involves handling inquiries via email or customer service chats on platforms such as Whatnot and Tik Tok. This also includes processing returns and refunds, and maintaining accurate records while representing the company in a professional manner.