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Shift Manager - Louisville Location

sweetcow
Companysweetcow
CategoryHospitality
LocationLouisville
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
First seen24 Jul 2026 (the employer did not state a posting date)
Last verified7 Aug 2026
SourceEmployer ATS (bamboohr)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
🍦🐮 Become a Sweet Cow Shift Lead! Love ice cream and leading a team? Sweet Cow is looking for friendly, high-energy Shift Leads who can keep things fun, organized, and running smoothly. If you’re a natural leader who thrives in a fast-paced environment and knows how to inspire a crew, this role is for you! Our mission is simple: Make the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops on the planet. We value community, kindness, contribution, and growth. Whether you're building a career or stepping into leadership for the first time, Sweet Cow is the perfect place to grow with an amazing team. Why You’ll Love It Here: 💙 Sweet Leadership – Lead amazing teams and keep the good vibes going! 🩵 Sweet Shop Energy – Fast-paced, people-focused, and never boring 💙 Sweet Perks – FREE ice cream every shift + discounts for friends & fam 🩵 Sweet Growth – Expand your leadership skills & grow with the company What You’ll Do: 🍦 Lead your shift – coach, support, and inspire your team as we scoop, serve & engage with customers 🧹 Keep the shop on point – delegate to uphold our standards for cleanliness, organization, and efficiency 👏 Be a team coach – lead by example, and maintain positive momentum 💵 Oversee transactions – ensure smooth, accurate POS and cash handling 🐮 Be the vibe – create and foster a fun, memorable experience for customers and crew 🧠 Problem-solve and communicate – support your team and solve real-time issues 🔐 Open and close the shop – take responsibility for key daily operations Your Contribution and Responsibilities: Focus on Customers and Community • Provide consistent, positive, and engaging customer experiences • Foster and uphold a customer-centric shop culture • Address real-time customer needs through genuine care and authentic human connection Execution • Utilize and oversee established systems, tools, and procedures to uphold standards • Contribute to a culture of accountability, purpose, and pride during the shift • Delegate tasks based on customer flow and necessary action items • Ensure effective execution of daily operations • Thrive in a fast-paced environment with a positive attitude • Demonstrate excellence across all areas of shop operations • Assume the role of the on-duty manager Communicate with Impact • Utilize open and direct communication • Communicate clear and detailed shop and team needs to the shop leadership team • Engage, connect, coach, and lead the shift with clarity, positivity, and kindness • Communicate your schedule and availability proactively Grow With Us! 🚀  Assistant and General Manager – build and grow strong shop teams and community relationships What We Need from You: ✔️ Can work at least 3 shifts per week (15+ hrs) ✔️ Open availability. We need team members with flexible availability. Regardless of how many shifts you  want to work, your availability must include: 4 daytime shifts (open-4 pm) Mon-Fri OR 2+ closing shifts Mon-Thu, 2+ closing shifts Fri-Sun, and 1+ daytime shifts Sat-Sun ✔️ Able to lift up to 50 lbs & stand for the full shift ✔️ 18+ years old ✔️ Commitment to schedule adherence, continued training, and growth ✔️ Have at least six months of experience delegating and/or coordinating the tasks of two or more employees ✔️ Have at least six (6) months of experience in a related service industry Compensation: 💵 $23 per hour ($15.00 per hour + $8.00/hr average in tips) Perks & Benefits: 🍦 Free ice cream every shift plus off-duty discounts 😍 Making peoples’ day, every day 🎟️ Discounted employee merch store 🏥 50% employer-paid health insurance for qualifying employees 🦷 Dental and Vision plans available (employee-paid) 🤧 Paid sick leave as outlined in HFWA 🐮 401K with a 4% match Ready to join the sweetest team in town? Apply now & let’s make some magic! 🍦🐮🎉 Applications accepted on an ongoing basis.