Job Opportunities API

Position Overview KLEO Community Family Life Center (KLEO) is seeking an individual to serve as a Shelter Support Attendant. This role is responsible for executing the daily logistical and environmental activities of the shelter under the direction of the Shelter Program & Client Services Manager. The selected individual will support the mission of KLEO by ensuring a clean, safe, and organized environment for all residents and program initiatives. Essential Functions & Responsibilities • Logistical Support: Assist with the logistical setup for new arrivals, including preparing linens, bed assignments, and welcome kits. • Facility Oversight: Conduct hourly walking inspections of all interior and exterior facility areas to ensure safety and order. • Nutrition Services: Support the distribution of meals and snacks, including the setup and cleaning of dining areas. • Laundry Operations: Manage regular laundry services for linens, towels, and resident clothing. • Maintenance & Inventory: Perform regular custodial and janitorial duties to maintain facility standards. • Supply Logistics: Assist with receiving, unloading, and stocking food or facility supply deliveries. • Policy Guidance: Communicate and encourage resident adherence to shelter rules and safety policies. • Conflict Resolution & De-escalation: Actively practice proven de-escalation techniques to manage resident conflicts and consistently enforce shelter policies and procedures to ensure a safe community environment. • Emergency Response: Respond to facility emergencies in a timely and professional fashion. • Team Participation: Attend staff meetings and work cooperatively with other team members to support shelter operations. • Other: Performance of all other duties as needed and assigned by the Shelter Program & Client Services Manager, Director of Shelter Operations, COO and President/CEO. Qualifications Education • High School/GED or four-years of equivalent experience. General Physical Requirements • Ability to exert up to 25 pounds of force to move objects. • Ability to carry laundry and supplies up four flights of stairs. • Ability to stand and walk for extended periods while on-site. Skills & Abilities • Experience providing services to individuals experiencing homelessness is preferred. • Proficiency with Google Workspace or MS Office (Outlook, Word, Excel). • Strong organizational and problem-solving skills with the ability to meet deadlines. • Sensitivity to issues of diversity and commitment to being a team player. Conditions of Employment • Successful completion of a Background Check. • Possession of or ability to complete CPR Training. • Ability to maintain regular, punctual attendance consistent with KLEO policy and ADA standards.