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Services Coordinator II (Country Hills)

MidPen Housing
CompanyMidPen Housing
CategoryOperations & Admin
LocationSan Jose
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted7 Aug 2026
Last verified8 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
About MidPen  At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Property Name: Country Hills Property Type: Family Services Coordinator II The Services Coordinator II plays a vital role in delivering and engaging partners to deliver educational, health and wellness, and asset-building programming for residents of MidPen properties. The Services Coordinator II provides access to and delivers programs such as: After School Program, Summer Program, Academic Support and College Readiness Assistance,  ESL Program, Health and Education Workshops, Food Security Programs, Nutrition and Physical Activity, Economic Empowerment Program, Workforce Development, Rental Assistance, and Lease Education. This position also leads outreach efforts and plans community events/interactions which builds trust and engagement.    Responsibilities: Program Efficacy & Efficiency     Delivers onsite programs, ensures implementation of programs at assigned locations to meet agreed internal standards and objectives and applicable regulatory expectations    Conducts door-to-door, phone, e-mail outreach and other marketing strategies to make residents aware of services offered    Partnership Management       Familiar with Services’ partnership goals and selection criteria; actively engages and promotes property-level partners to support these goals/criteria and communicates with supervisor where improvements may be needed    Customer Service Provides individualized support and service coordination for residents e.g., referral and/or enrollment support to specialized programs     Offer exemplary customer service and responsiveness to residents    Data-driven Decision-making       Maintain accurate property-level records and files (including but not limited to entering data and tracking all service activities on a daily/weekly/monthly basis)    Effective Team Building     Models’ leadership at all levels and a can-do attitude with other team members    Cultivates collaborative relationships with Property Management and other colleagues    Qualifications:  To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.       Education and Experience     B.A. or B.S. in Education, Social Work, Sociology, Gerontology, or related field and 1 year of experience and/or training in community development, social services, or related field; or an equivalent combination of education and relevant experience    Minimum of one (1) year experience working in any of the following related areas requi