ServiceNow ITOM SME GCP
delan-associates-inc
| Company | delan-associates-inc |
| Category | Operations & Admin |
| Location | Juno beach, FL |
| Remote | On-site (inferred) |
| Employment | Contract |
| Level | Mid |
| Salary | Not stated by the employer |
| Posted | 30 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (breezy) |
Description
ServiceNow ITOM SME (GCP Event Management)
• Configure and maintain ServiceNow Event Management capabilities for GCP observability use cases.
• Implement client-defined event normalization, correlation, and alert management requirements.
• Configure event rules, alert rules, and automated incident creation workflows.
• Ensure proper CI association and CMDB alignment for incoming cloud events.
• Configure and support integrations between GCP, Pub/Sub, and ServiceNow.
• Implement event enrichment and operational workflows required by support teams.
• Support testing and validation of event processing, alert generation, and incident creation.
• Develop dashboards and operational views to support monitoring and service health visibility.
• Troubleshoot integration, event processing, and alerting issues.
• Support production deployment, stabilization, and continuous platform improvement activities.