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ServiceNow Architect – Business Continuity Management (BCM) At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.   Your Role Capgemini Invent Sweden is expanding its ServiceNow resilience practice to support a major Business Continuity Management (BCM) modernization programme for a leading Nordic bank. We are looking for an experienced ServiceNow Architect to lead the end-to-end technical design of a unified resilience solution — migrating from a legacy BCM platform to ServiceNow and building out Business Continuity, Operational Resilience, Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) on a single, AI-enabled data model. You will own the target architecture, guide an out-of-the-box-first (OOTB-first) implementation with governed customizations, and orchestrate a controlled lift-and-shift migration alongside client platform architects and a joint delivery team.   In this role you will play a key role in:     Lead the end-to-end solution architecture for ServiceNow BCM/IRM/TPRM, aligning target design with the client's process universe, business needs and regulatory requirements.     Drive a fit-gap assessment versus OOTB; categorize requirements as OOTB / Config / Custom / Roadmap and finalize the end-to-end BCM design and feature breakdown.     Design a controlled migration factory approach — assess & map, cleanse & transform, migrate (OOTB), validate & reconcile, cutover & go-live — ensuring zero-loss, reconciled data migration (BIA, risk, BCM plans, tests, evidence).     Architect unified resilience capabilities: BIA and impact scoring (RTO/RPO, criticality tiers), business continuity plans, IT DR workflows tied to the CMDB, operational resilience and impact tolerances, a single risk register, and vendor resilience linked to continuity.       Establish automated, real-time reporting and continuous assurance across the lines of defense.       Provide technical governance over customizations, integrations and data quality; safeguard an evergreen, upgrade-safe platform.       Guide and mentor developers and specialists, and support capability transfer so the client builds self-sufficient internal BCM competence. Your Profile     Proven experience as a ServiceNow Architect or Lead, with hands-on delivery of ServiceNow implementations at enterprise scale.     Strong expertise in ServiceNow BCM and/or IRM/GRC and TPRM modules; solid command of the Now Platform, CMDB, integrations and data models.       Experience leading platform migrations, data migration and reconciliation, and OOTB-first / governed customization delivery.     Understanding of banking operations, regulatory frameworks, and compliance requirements within financial services. Relevant certifications related to banking, risk management, operational resilience, or regulatory compliance are highly desirable.     Understanding of business continuity, operational resilience and risk management concepts — ideally within financial services and a regulated environment.       Relevant ServiceNow certifications (e.g. Certified Application Developer, Certified Implementation Specialist, and/or Certified Technical Architect) are strongly preferred.     Excellent stake