ServiceNow Analyst/Specialist
Accion Labs
| Company | Accion Labs |
| Category | Operations & Admin |
| Location | Singapore |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Mid |
| Salary | Not stated by the employer |
| Posted | 20 Jul 2016 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (smartrecruiters) |
Description
Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.
Role: ServiceNow Analyst/Specialist
Job Description
• Serve as the subject matter expert on ServiceNow functionality to guide project teams in performing functional designs
• Clarify and assist with technical and application configuration queries Provide technical validation of functional designs e.g. whether customizations are necessary or out of box ServiceNow features can meet the requirements.
• Provide guidance on ServiceNow’s best practices
• Document technical design specifications based on business and functional specifications
• Configuring / customizing ServiceNow based on client’s business requirements
• Designing and building of prototypes based on abstract ideas to shape concepts into reality
• Support pre-sales activities by designing and building mock-ups or prototypes to help drive Client discussions
• ServiceNow module implementations
• Articulate functional and technical designs to both Project and Client leadership
• Workflow driven Automation / Integration with other applications for Request fulfillment activities to improve speed of delivery and reduce human intervention.
You can reach us on Singapore +65-66528016 & India - +91-7660968822
.