Job Opportunities API

Department: Operations Reports To: Director of Service Operations Overview: Panda Technology is hiring a Level 1 Field Technician to provide on-site IT support at client locations with the Miami area. This role is suited for a hands-on, tech-savvy individual who enjoys being in the field and solving problems face-to-face. Responsibilities: • Visit client sites to install, maintain, and troubleshoot hardware and networking equipment • Set up workstations, printers, and other peripherals • Coordinate with remote support for escalations • Document all work and customer interactions • Ensure timely and professional delivery of services Requirements: • 1+ year of IT experience in a customer-facing role • Valid driver's license and reliable transportation • Basic knowledge of Windows OS, networking, and hardware • Strong interpersonal and communication skills • Ability to lift up to 50 lbs and work flexible hours, if needed • Ability to work effectively in a fast-paced environment. • Participate in on-call rotations to provide after-hours support as needed. Preferred: • Previous experience supporting multi-site clients • Familiarity with structured cabling, basic switching, and AV systems • Familiarity with cloud platforms (AWS, Azure, Google Cloud) is a plus. • CompTIA A+ or Network+ certification