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Service Support Rep

Global Channel Management, Inc.
CompanyGlobal Channel Management, Inc.
CategoryCustomer Support
LocationMason
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted14 Sept 2017
Last verified7 Aug 2026
SourceEmployer ATS (smartrecruiters)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Training Hours: 10:00am - 6:30pm ( 3 weeks) / Monday - Friday Monday - Friday Perm Hours 11:30am - 8:00pm Service Support Representative needs 1 – 2 years of experience in a professional business environment Service Support Representative  requires: • Knowledge of vision benefits and/or insurance industry a plus • Call Center • exceptional customer service Service Support Representative  duties: • Interface with providers to verify member eligibility and authorize services • Review claims details, research payment issues, investigate provider network details $13/hr 12  months