Job Opportunities API

Reports to: Regional Manager / Director Location: Milton Keynes Start Date: ASAP Salary: £55,000 The Role: • Take overall responsibility for the effective management and operational delivery of the service, ensuring high quality, person-centred care and treatment that meets the needs and aspirations of the people we support. • Lead, manage and motivate a multidisciplinary team to achieve objectives aligned to the organisation’s strategic plan and regulatory requirements. • Ensure full compliance with relevant legislation, regulatory standards and company policies. • Develop and implement strategies to grow the service, including marketing to commissioners and referrers and identifying new business opportunities. • Manage change effectively to respond to service growth, contract requirements and evolving needs of the people we support. Main Tasks and Responsibilities: • Provide visible, professional leadership and hands‑on management support to staff, shaping positive practice, culture and performance. • Hold line management responsibility for senior staff and lead clinicians as appropriate, ensuring clear performance expectations, supervision and appraisal processes are in place. • Prepare, monitor and manage budgets (revenue and capital) for the location and take responsibility for financial governance and reporting. • Lead recruitment, induction, ongoing staff development and ensure employment practices comply with relevant legislation and contractual obligations. • Act as an active member of the Service Management group and provide management support for investigations, disciplinary and grievance processes where required. • Promote excellent customer responsiveness to all stakeholders including people we support, families, commissioners and professional partners; this may include working unsocial hours or occasional overnight stays. • Produce and implement an annual business development plan to support the development and sustainability of the service. • Represent the organisation at conferences and marketing events as required. • Lead and manage the on‑call arrangements for the location, providing out‑of‑hours support to the team. • Ensure all people we support receive comprehensive assessments, person‑centred support plans and timely reviews with active involvement. • Oversee the management of service and individual finances in line with organisational policy and audit requirements. • Ensure the health, welfare and safeguarding of all individuals in line with legislation and best practice. • Lead and co‑ordinate multidisciplinary review processes, prepare professional review reports and chair meetings where required, ensuring meaningful involvement of people we support. • Promote opportunities for education, employment, rehabilitation and independence for people we support. • Ensure physical environments, vehicles and equipment are safe, homely and maintained to an appropriate standard, and take responsibility for planned maintenance and repairs. • Monitor and drive quality through audits, governance processes and working with Quality Assurance and Health & Safety teams to achieve continuous improvement. • Oversee all internal and external reporting requirements and ensure compliance with best practice. • Maintain and regularly review risk management arrangements for the location. • Undertake any reasonable travel required to fulfil the duties of the role and carry out other duties within the scope of the post as directed by the Divisional Manager. About you: Hold QCF/NVQ Level 5 in Health and Social Care or equivalent qualification/experience. Comprehensive knowledge of statutory requirements, relevant legislation and outcomes frameworks. Proven experience of delivering and managing high quality specialist residential services. Experience of working effectively with multi