Service Helpdesk Coordinator
Just Recruitment Group Ltd
| Company | Just Recruitment Group Ltd |
| Category | Uncategorised |
| Location | GB |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 2 Aug 2026 (the employer did not state a posting date) |
| Last verified | 7 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Service Helpdesk Coordinator
Job ref: TB67
We are currently recruiting for a Service Helpdesk Coordinator for our client based in Great Dunmow, Essex, who is a leading producer of specialist equipment worldwide.
Duties will include:• Receiving calls from customers to report breakdowns.• Receiving and processing parts orders.• Updating Key Account call reports as required.• Invoicing third-party contractors when required for service/installation works.• Dispatching calls to Field Service Technicians.• Raising quotations and chasing when outstanding.• Issuing daily/weekly call reports to relevant customers.• Raising purchase orders as required.
Hours:• Operational hours: Monday to Friday, 8.00am - 6.00pm.• (Rota for alternate working: either 8.00am - 5.00pm or 9.00am - 6.00pm).• 1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half.
For further details, call Tracey on 01376 517079.Or apply below.