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Service Desk Analyst

etnb
Companyetnb
CategoryCustomer Support
LocationNewcastle City Campus, United Kingdom
Remote—
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted20 Jul 2026
Last verified5 Aug 2026
SourceEmployer ATS (oracle)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Norman Managed Services is the higher education sector’s largest IT shared service, supporting universities across the UK and beyond. We are growing, evolving, and rethinking how digital support works in a university environment. Our Service Desk sits right at the centre, helping students and staff stay connected to the systems that power learning, teaching, and research.