Job Opportunities API

Wipro Technologies - Service Desk Administrator with Norwegian Typ zaměstnání : Permanent Umístění : Gdańsk - pomorskie, Poland, 80-309 Plat : Re-Location Assistance + Competitive Salary + Benefits Jazyky : Anglický, Norský Podrobnosti o inzerentovi • Jméno : Wipro Technologies • Uveřejněno : 02-03-2017 • kód: IT SD Norwegian Wipro IT Services is a global information technology, consulting and outsourcing company with 158,217 employees, serving clients in 175+ cities across 6 continents. Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients. Work place: Gdansk, Poland Responsibilities: • Answering customers’ IT related queries in a professional manner • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware • Respond to calls, e-mails, messages from customers seeking help • Ask questions to determine nature of problem • Walk customer through problem-solving process • Run diagnostic programs to resolve issues • Resolve technical problems • Follow up with customers to ensure issue has been resolved • Gain feedback from customers about computer usage • Proactive Remedy Queue Management Requirements: • IT background is nice to have • Fluent language skills: Norwegian • Communicative English • Experience on a Service Desk is desirable • Preferable knowledge of: Windows 7, SCCM, Active Directory, Office 2010 up to 365, Sharepoint, remote desktop tooling, networks • Great communication skills • Service driven • Positive minded • Affinity with IT technology We offer: • Interesting and diverse work in a multinational environment • Opportunity for development within a global company • Training at the beginning of the work • Private medical care with family option • Life insurance with family option • Sport cards (with partner, friend and child option) • Attractive salary • Relocation package Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply. O tuto práci nemůžete žádat protože nabídka již není aktivní.