Job Opportunities API

Join Our Team! We are looking for a highly motivated and detail-oriented Billing Coordinator to support daily billing operations, invoice management, customer correspondence, and billing administration activities. This role is responsible for reviewing and preparing invoices, monitoring and following up on outstanding payments, responding to billing inquiries, maintaining billing-related reports and documentation, and identifying opportunities to improve billing processes and procedures. You will work closely with internal and external stakeholders to resolve billing concerns, ensure billing accuracy, maintain service quality, and support compliance with United States healthcare industry standards. The successful candidate will play a key role in ensuring efficient billing operations while contributing to a collaborative and customer-focused environment. What Is Your Mission? You will provide exceptional service to our partner brands by: Reviewing, preparing, and validating invoices to ensure accurate and complete billing information Monitoring outstanding invoices and payment status to support timely collections and client payments Responding to and resolving billing inquiries, requests, and concerns from internal and external stakeholders through email communication Identifying, reporting, and recommending improvements to billing processes, procedures, and operational workflows Developing, maintaining, and updating billing documentation, reports, metrics, and process improvement plans Collaborating with internal teams and external clients to resolve billing-related issues and ensure a positive customer experience Participating in meetings related to billing operations, process improvements, and client support initiatives Staying updated on United States healthcare industry regulations, standards, billing practices, and customer service requirements Contributing to a positive, collaborative, and high-performing work environment through professionalism and teamwork Performing special projects, ad hoc assignments, and other billing-related administrative duties as required