Job Opportunities API

Location: Hybrid: Lancaster, CA. Location: Hybrid: Lancaster, CA> Work will be primarily performed onsite at our office or remotely by telecommuting from your home office 2 - 4 days per week. Employee may be required to utilize personal phone or internet services to perform telecommuting with reimbursement. Occasional travel to and work from other Race offices or other off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $23 to $28 per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Service Delivery Address Specialist is responsible for ensuring the accuracy, integrity, and governance of service address data that supports network planning, construction, provisioning, and customer service operations. This role performs detailed analysis, validation, and remediation of residential and commercial address records, verifies Right of Entry (ROE) requirements for Multi-Dwelling Units (MDUs), and maintains accurate service location information across platforms such as Pitstop and related network inventory systems. The specialist partners closely with Network Planning, OSP, Construction, Sales, Customer Support, and Compliance teams to resolve address discrepancies, support serviceability, and improve data quality through reporting, process improvements, and cross-functional collaboration. Success in this role requires experience in data quality management, address validation, or telecommunications operations, along with strong analytical, organizational, and problem-solving skills, exceptional attention to detail, and the ability to effectively manage multiple priorities in a fast-paced, collaborative environment. Requirements Qualifications and Experience: • Eligibility for US Employment without sponsorship • Minimum of 18 years of age • High School Diploma or GED or equivalent combination of education and experience is preferred • 2+ years of experience in data entry, data quality management, address validation, or a related operations role required • Strong attention to detail with a demonstrated ability to identify and resolve data discrepancies required • Proficiency with Microsoft Excel or Google Sheets, including filtering, sorting, and basic data analysis required • Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment required • Experience in telecommunications, ISP, or utility industry preferred • Familiarity with address validation tools such as Smarty (formerly SmartyStreets), USPS CASS, or similar preferred • Prior experience with field operations systems, ticketing platforms (e.g., OSP ticketing), or GIS tools preferred • Knowledge of MDU environments, Right of Entry (ROE) processes, or last-mile network construction workflows preferred • Experience working with CRM or network inventory platforms such as Pitstop, ServiceNow, or similar preferred • Ability to work nights, weekends, holidays, and overtime as needed to ensure operational continuity and address critical business needs • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication • Bilingual communication skills are considered a plus, particularly when serving diverse c