Senior Technical Support Engineer - Tier 2 (East Coast)
oomnitza
| Company | oomnitza |
| Category | Engineering |
| Location | New York |
| Remote | Remote |
| Employment | Full-time |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 23 Jul 2026 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (lever) |
Description
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
We are looking for a Senior Technical Customer Support Engineer who thrives in a fast-paced environment, enjoys solving complex technical challenges, and has the ability to self-learn while delivering exceptional customer experiences. This role requires strong technical skills, experience with API troubleshooting, and a collaborative, customer-centric mindset.
We are looking for this person to be East Coast based and work Eastern hours.