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Senior Technical Application Support Specialist - Creating an impact in Fintech - Up to £70k I'm currently working with a top Insurance broker in the London Market to appoint a Senior Technical Support Specialist as part of their expanding technology team. This is a key role, offering the chance to join a well-established setup and play a significant role in shaping future support, automation and AI capabilities. The Role: • Provide senior-level application support across a suite of business-critical platforms • Own and triage incidents, problems, and service requests, ensuring high-quality resolution • Support and maintain system integration's across multiple internal and external platforms • Act as a technical escalation point within the team and provide cover for leadership when required • Engage with senior stakeholders across the business in a professional, corporate environment • Identify opportunities to improve systems, processes, and support capability • Explore and champion emerging technologies, especially in AI and automation (e.g. Copilot, Google Cloud-based tools) • Contribute to ongoing initiatives around AI adoption, including internal tooling and platforms Experience: • Strong in application support at a senior level • Proven experience supporting integrated systems environments (APIs, middleware, or similar) • Experience in a professional services or corporate environment, supporting senior stakeholders • Google Cloud platform experience • Strong communication skills • Experience working in an accelerated and professional environment Why Apply? • Work in a forward-thinking technology environment with active investment in AI (including internal tools and hundreds of active users) • Opportunity to influence how new technologies are adopted and used • Join a cooperative, high-performing team with strong leadership • Fast-moving hiring process with quick decision-making • Competitive package including £70k base plus bonus All candidates must be based in or around London, UK, and be comfortable travelling on-site a minimum of 3 days per week. To be eligible for this role you must have the full, unrestricted right to work in the UK, this organisation is not able to offer sponsorship.