Job Opportunities API

Innovate With Purpose Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We’re not about selling meaningless, unnecessary products for corporate profitability. You’ll be working on technology that will revolutionise global health systems so that we can finally get the healthcare we all want - a basic human right.              We like to think of ourselves as a community of start-ups where you can be your true, genuine self. Each of our product teams has the autonomy to decide how they operate and contribute towards our mission of providing each person with the right care at the right time and in the right place.                                          Orion Health is excited to be expanding our galaxy by recruiting for a number of stellar individuals to join our team to help us deliver to our global customer base. If you want to climb aboard the rocketship and help us revolutionise global health systems, astronomical opportunities await.    Position Purpose: Collaborate in the construction of the automation for infrastructure and software delivery, and being the primary executor of such processes, collecting feedback from the support of operational sites. Responsible for availability, latency, reliability, performance, efficiency, change management, monitoring, emergency response, improve system availability and capacity planning.   Success in this Role looks like…  Through a proactive approach, relentless improvement and constant training, the SREs run the customer environments by monitoring availability and taking a holistic view of system health  SLAs are always met through automation with none to small involvement from the team, and the number of customers and provided services can scale without correlation with the size of the team  Bridge the gap between development and operations Well built software and systems to manage platform infrastructure and applications Measured and optimised system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve   Business Unit: North American Managed Services This unit contributes to Orion Health’s purpose to enabling client success by introducing and maintaining managed environments, policies and procedures in line with ITIL aligned standards and maintain focus on all elements of support for our customers Key Relationships: Internal Technical Operations Leads, Implementation Consultants, Solution Architects, Service Management Lead, Service Operations, and Product Team, Database administrators SREs must have constant communication with the Development Team and Technical Leads (Software Designers) to understand the concrete requirements of the products and the configuration required to be part of the automation External Client, and Third Party vendors   Essential functions: Operations Support and Issue Resolution Participate in the daily management of multiple Orion Health solutions hosted in AWS Cloud, Infrastructure and Networking including but not limited to: Daily monitoring and alert responses, identify potential problems, and implement alerts to notify relevant parties Following a Change Request from creation to completion, providing review, detail validation and execution of all tasks Work with other teams to ensure a smooth and reliable releases Tuning the Application stack to improve stability and resultant uptime metrics Automate repetitive tasks, such as development, scaling, and patching, to improve efficiency and reduce manual effort. Acute and Recurring issue investigation and resolution Performance Trend Analysis, identifying and address performance bottlenecks to ensure system can handle expected loads and user traffic Log Analysis and Error resolution Manage and