Job Opportunities API

Do you enjoy leading cross-functional teams through complex technology implementations? Are you energized by owning delivery, managing stakeholders, and guiding projects from early planning through production launch? Do you thrive in a remote, consulting-style environment where modernizing Digital Services on the ServiceNow platform is central to the work? Servos is looking for a Senior Engagement Manager with strong technical project management experience, a consultative mindset, and the ability to lead teams and clients through complex ServiceNow delivery engagements from strategy through execution. Location: Wherever you are (Remote) We Are: • A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine) • A virtual team throughout the United States with headquarters in Virginia • Devoted to doing the right thing for our clients and team by leading with a human-first culture • An experienced team of consultants who are dedicated to having fun and adding value • Open minded and always welcoming new ideas and approaches You Are: • An experienced IT project manager with 6+ years of experience leading technical teams and consistently delivering results. • Comfortable communicating effectively with senior-level stakeholders within client organizations. • Experienced across the full software development or implementation life cycle, including analysis, design, development, testing, training, and operational support, with experience delivering enterprise platform implementations, specifically with ServiceNow a plus. • Skilled at managing multiple projects in complex environments, solving problems, and navigating ambiguity. • Knowledgeable in Agile delivery, including project estimation, solution design reviews, documentation creation and review, and peer code reviews. What You’ll Do: • Drive product specifications and project plans while managing the full software development life cycle from inception through production launch and post-production support. • Provide oversight, operational management, and project management for software development and operations and maintenance initiatives on the ServiceNow platform. • Plan, organize, secure, and manage resources to ensure successful delivery of program and project goals. • Proactively identify and mitigate risks while adapting to changing priorities across multiple initiatives. • Contribute to the growth of the ServiceNow practice by developing collateral, improving methodologies, supporting internal training, and advancing best practices. What We Offer: • A family first culture with unlimited PTO after the first year • Health benefits with free coverage for you and competitive rates for your family • 401k plus a match and a variety of other benefits • An investment in your continued growth and development with training opportunities and certifications • The opportunity to make a difference with ServiceNow experts who truly believe in teamwork and changing the world