Job Opportunities API

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations. Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.   ABOUT THE ROLE You will be a part of the pre-sales team within LATAM. You will be working with Group-IB customers and partners around the whole region to ensure a successful understanding of Group-IB products and services. As a technical advisor to the client, you will have to make sure about the successful operation of solutions and provide both technical and sales support to the team.   YOUR MISSION Participate in pre-sales activities, including but not limited to, conducting Proof of Concepts (PoC), scoping & architecting solutions including High-Level Design (HLD) and Low-Level Design (LLD); building BOQ; writing proposals; and delivering product-specific presentations, technical training & seminars for channel partners and clients. Build strategic relationships with various internal stakeholders, including field sales, channel and partners managers, and other pre-sales professionals, engineering teams, and marketing to drive, generate and support business development activities. Provide strong client engagement as a trusted advisor to understand technical & business objectives and mapping them with Group-IB’s products Define and manage client expectations regarding the outcomes and deliverables of proposed services and solutions. Develop and maintain strong relationships with key technical decision-makers and influencers within the target customers; this include but not limited to presenting and articulating our value proposition to customers at all levels within the organization both technical and business audience (including C-levels) Preparation of project documentation, including the sales bid process by responding to complex RFIs & RFPs. Understand Group-IB’s product implementation architecture and successfully transfer this knowledge to customers and partners. Project Management and tracking of pre-sale activities. A major focus will be on the full portfolio offered by Group-IB. Ensure the proper operation of the solution during pilots and subscription set up by aligning with client’s use-cases, success criteria, integration needs, post sales support etc. Become a true expert with Group-IB’s solutions to best qualify potential sales opportunities. Interact with Product Management teams to provide feedback from clients about product requirements & features enhancement. Collaborate with the marketing team to undertake demand-generating activities such as trade shows or customer workshops. Understand the full sales cycle and be able to support it whenever its required   WHAT SETS YOU APART Minimum 7 years of experience in Cybersecurity Pre-sales role. General understanding of the most popular Cybersecurity and fraud standards, such as ISO 27001, NIST, SOC 2, CIS, MITRE ATT&CK, PCI, etc. General understanding about existing cybersecurity regulations around LATAM or at least the home country. In-depth awareness about the cybersecurity and fraud market landscape, including leading vendors and evolving technologies. Client-centric mindset with the ability to be the opportunity owner, taking the lead and working with cross-functional teams including professional services, product management, sales, pre-sales, engin