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It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Senior   Renewal Operations Manager ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform,   educate   and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music   recording   and live concerts. To learn how Avid powers greater creators or for more information, visit   www.avid.com . JOB SUMMARY The   Senior   Renewal Operations Manager   is responsible for   building and scaling the operational foundation for our high-volume,   down-market   renewal segment. This role will design the process, configure the systems, and create the reporting infrastructure that gives leadership predictable, recurring visibility into renewal performance   across a high volume of accounts. KEY RESPONSABILITIES • Build and   maintain   renewal reporting for the high-volume segment, providing leadership with regular, reliable visibility into renewal   forecasting and   performance . • Serve as the operational owner of renewal data: define what gets captured, where, and how — and work cross- functionally to   ensure high-volume renewal reporting is   accurate ,   timely , and actionable . • Translate raw renewal data into clear narratives and insights that drive decisions at the leadership level . • Build and   optimize   a renewal pacing model for the   down-market   segment . • Establish clear leading indicators and early warning   signals   so leadership has forward-looking visibility, not just retrospective reporting . • Define   best-practice   renewal workflows for high-volume   segments . • Ensure the right data is being captured in the right systems at every stage of the renewal lifecycle; audit current state and lead remediation where gaps exist . • Work with   RevOps , Customer Ops,   and IT to configure and   optimize   systems (CRM, partner portal, renewal orchestration tools) to support a recurring, automated renewal process for the   down-market . • Define how the partner portal should surface, track, and action renewals — and work with the relevant teams to implement that vision . • Establish   and manage   a recurring   renewal operations cadence . QUALIFICATIONS • 6 + years in Revenue Operations, Sales Operations, or Renewal Operations in a global tech or SaaS company • Proven experience owning and building renewal operations for high-volume segments • Strong analytical skills with hands-on experience building renewal reporting and pacing models; able to turn raw CRM data into executive-ready insights   a nd   pr ofi c ien cy   with Exce l (Po wer Quer y,   Pivot Tables ,   and   advanc e d   formul as like   Index   Match) • Experience with channel and partner-led renewal motions; familiarity with partner portals or partner management tools is strongly preferred • Proficiency   in CRM platforms   (Salesforce)   to build reporting and manage updates ;   comfortable working with BI tools ( Power BI ,   Tableau, Looker) to build and   validate   reporting ;   experience with   CSP   plat form (G ainsight) a plus • Demonstrated ability to define and implement operational processes in environments where structure does not yet exist • Able to influence and drive alignment across   cross-functional   stakeholders • Highly proactive with a builder mindset — you   identify   the gap, propose the solution, and see it through Pay Range $121,018 - $181,525 USD The salary range shown reflects the company's good faith full target range for this position at the time of posting. The company may update or modify this range at any time and endeavors to keep this posting current. Compensation decisions are based on factors including geographic location, experience, skills, education, and business needs. While the full range is posted for transparency, offers are typically made within the lower to middle portion of the range. LI-Remote LI-RM1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !