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Senior Professional Services Consultant

Duco
CompanyDuco
CategoryConsulting & Strategy
LocationOntario
RemoteOn-site (inferred)
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted22 Jul 2026
Last verified12 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI. We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements. We’re headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We’re proud to call some of the largest global financial institutions our clients, including over 15 of the world’s largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates. Who Duco is, and what we do Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI. We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements. We’re headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We’re proud to call some of the largest global financial institutions our clients, including over 15 of the world’s largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates. About the role You will join Duco's Professional Services team at a pivotal moment. As we expand both our business in Canada and our AI-powered platform into truly agentic capabilities, we are looking for someone who wants to be at the centre of that shift. Reporting to the Head of Professional Services, Americas, you will work closely with Project Managers and clients across America's financial services sector, translating real business requirements into working solutions, and guiding the iterative training of Duco's AI-powered data platform until it delivers real, measurable value. This is not a configure-and-walk-away role. You will be hands-on with the models themselves, teaching Duco's AI to understand each client's data, spot exceptions, and get sharper with every cycle. As Duco moves deeper into agentic AI, that means more autonomous decision-making, less manual configuration, and more focus on outcomes. You will be one of the people defining what that looks like in practice. You will bring a consultative mindset to every engagement: comfortable discussing data models with engineers one day and walking a client's leadership team through the roadmap the next. What you will be working on Conducting discovery exercises with clients to understand their data, processes, and business requirements Hands-on configuration of the Duco platform, including defining extraction logic, business rules, and output mappings Training and validating Duco's AI and ML models, continuously improving accuracy and coverage, and helping push the platform toward more autonomous, agentic operation Collaborating with client-side engineers and Duco's own engineering team on custom integrations and bespoke configuration Supporting Project Managers with technical input on planning, scoping, and change management throughout the project lifecycle