Senior Professional Services Consultant
Wrike
| Company | Wrike |
| Category | Consulting & Strategy |
| Location | Bangalore |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 23 Oct 2025 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
About the Role:
This high-impact, hybrid role bridges the technical acumen of a Senior Solution Consultant with the strategic execution of a Professional Services Consultant. You will serve as a trusted advisor, leveraging your expertise to drive meaningful customer engagements, architect tailored solutions, and ensure the flawless implementation of Wrike’s platform. By blending pre-sales engineering with post-sales delivery, you will play a critical role in accelerating customer time-to-value, driving platform adoption, and fueling Wrike’s organizational growth.
Your Impact:
End-to-End Delivery: Drive the complete customer onboarding lifecycle, including Discovery, Design, Configuration, Rollout, and Adoption Monitoring.
Pre-Sales & Scoping Support: Partner with the Sales team on complex scoping requirements, creating custom tailored demos and articulating the value of Wrike’s professional services.
Strategic Architecture: Lead technical discovery sessions, conduct workshops, and design API integrations to connect Wrike into existing customer software ecosystems.
Cross-Functional Collaboration: Act as the voice of the customer to influence the product roadmap; ensure smooth hand-offs between Sales, Customer Success, and Product teams.
Project & Account Management: Manage multiple customer engagements simultaneously, tracking milestones in Wrike and Salesforce to achieve critical success metrics.
Team Mentorship: Champion internal knowledge sharing and mentor junior members of the Wrike team to scale collective expertise.
Your Qualifications:
Education & Experience: B.S. in Computer Science, Software Engineering, or equivalent experience; 3+ years as a Sales/Solutions Engineer AND 5+ years in project management or consulting.
Technical Acumen: Proven experience working with APIs for software integrations and automating complex workflows.
Consultative Communication: Exceptional presentation and objection-handling skills, with a track record of effectively engaging everyone from technical teams to executive stakeholders.
Process Mastery: Ability to quickly dissect a customer's complex business processes and map them to clear, goal-oriented Wrike implementations.
Domain Expertise: Deep understanding of change management principles and thorough expertise in at least one key segment (e.g., PMO, Marketing/Creative, IT, or Professional Services).
Execution & Ownership: Superior personal organization and a firm sense of accountability to juggle multiple competing priorities with poise under pressure.
Standout Qualities:
An advanced degree (MBA, MS, or equivalent).
Formal certifications in industry-standard project management methodologies (Agile, PMI, Lean, etc.).
Prior experience driving impact within a fast-paced SaaS environment.
Advanced capability to position Wrike seamlessly into highly complex, integrated enterprise ecosystems.
Team Dynamics:
You will join a collaborative, high-energy team of technical experts and strategic consultants. This role requires close, cross-functional partnership with Sales, Marketing, and Product Management to enhance Wrike's competitive edge. You will step into a culture that values mentorship, open feedback, and a "people-first" mindset, where you will be empowered to take full ownership of your work while supporting the growth of your peers.
Our Work Style:
We are problem solvers who thrive on curiosity and continuous learning. In this role, you will be deeply