Job Opportunities API

  Design at Focused  At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customers' needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful. Our Values Listen first • We are experts in product practices but lifelong learners in the domains of our customers. We listen to our clients, we listen to our users, and we listen to our peers, to collaborate and understand.  Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. Love your craft • We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success. At Focused, our Designers are both practitioners and experts in their craft. This role plays a crucial part in shaping how we approach product and UX across our client engagements, from early discovery through to delivery. We balance user needs, technical constraints, and business objectives, and increasingly, that means understanding how AI fits into the products we build and the workflows we use to build them. With clients, we develop trust and influence. We are unintimidated and unintimidating. With colleagues, we set the standard for thoughtful, human-centered design. What would you be doing? Lead the full design process throughout the product lifecycle, from early discovery and research through wireframing, user testing, implementation, and in-production iteration Balance user needs, technical constraints, and business objectives to solve problems effectively, including evaluating where AI capabilities genuinely improve user experience versus where they add complexity Create design deliverables that define products, including sketches, workflows, wireframes, prototypes, and high-fidelity visuals Design for AI-powered experiences, including conversational interfaces, agentic workflows, and AI-assisted features, with a clear eye on transparency, trust, and usability Lead user research efforts including usability testing, contextual inquiry, and user interviews to make informed product decisions and build empathy for users Guide clients through your design process, explaining the why behind decisions and next steps Plan, run, and facilitate workshops for clients, including client-facing demos and project kick-offs Collaborate with developers, product managers, and clients to determine priorities and best next steps that deliver value toward a client's vision Stay curious about what's happening in the AI space and help evolve how we design AI-native products, sharing what works and what doesn't We are excited about you, because you: Love getting in front of clients, running workshops, sharing your learnings, and bringing them along on the design process journey Bias toward action when it comes to getting work done Quickly dive into a problem space, assess the situation, understand goals, and drive toward productive outcomes Break down design problems into actionable, clearly communicable steps Bring empathy, humility, and a learning mindset to everything you do Stay up to date with the latest research, UX, and visual design trends, including how AI is reshaping what products can do and how users interact with them Thrive in fast-paced, quickly changing environments and are comfortable with ambiguity Ask the right questions, provide critical thinking and feedback to your team, and contribute to a culture of learning Don't just build what clients ask for. You dive int