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Job title: Senior Project Manager / Senior Producer (Experiential team) Reports To : Team Lead Location: Shoreditch, London Hybrid approach: WFH: Monday-Friday. In the office: Tuesday - Thursday. Salary: £50,000 - £60,000 (DOE) About Us We are industry leading innovators and educators. At Seen Studios we are as passionate about being an intelligent creative partner to our clients as we are to our team members. We lead retail transformation in partnership with progressive global brands. Creating culture-defining environments that inspire global communities and build powerful, lasting connections. We are a dedicated team that feels: Inspired – a creative environment and cultural stimulus Empowered – you have the opportunity to shape the way the agency grows Challenged – we’ll push you to deliver against your potential Encouraged – we’ll support your development and growth Overview This role focuses on leading and overseeing projects on the Experiential team, ensuring they are delivered effectively across various teams. As a Senior Project Manager, you’ll play a key management role within the experiential team, working closely with other seniors and the Experiential Team Lead / Associate Project Director, responsible for the smooth and strategic delivery of multiple client projects from brief to execution. You'll manage timelines, budgets, resources and stakeholders, ensuring a high level of quality and creativity throughout. Your role is both hands-on and strategic, balancing leading your own projects and day-to-day project oversight with client relationship development and team mentorship. Key Responsibilities This role is 80% billable Lead end-to-end delivery of multiple experiential and brand activation projects, from brief through to installation and de-rig. Act as a trusted strategic partner to clients, contributing to campaign direction and brand objectives beyond delivery. Manage project timelines, budgets, resources, and stakeholder communications to ensure seamless execution. Build and maintain strong client relationships through proactive communication and service excellence. Oversee and mentor mid-level and junior team members, providing guidance across project delivery and client interactions. Own project financials including budgeting, forecasting, reconciliation, and supplier management. Collaborate cross-functionally with design, creative, production, and account teams to deliver high-quality outcomes. Support new business development through proposal input, pitch participation, and commercial insight. Line manage and develop team members, driving knowledge sharing and continuous improvement. Contribute to agency culture, sustainability initiatives, and process development in alignment with Seen Studios’ values. Project & Client Management Lead end-to-end project delivery across 2-5 projects simultaneously (depending on scale/output), at various stages of planning, design, production or install. Act as a trusted strategic partner for clients, not just a delivery lead, but contributing to campaign thinking and broader brand objectives. Maintain strong relationships with clients through clear, proactive communication and consistent service excellence. Oversee project workflows, ensuring internal processes and agency standards are upheld. Collaborate closely with design, projects, creative partnerships and accounts, as well as third-party suppliers, contractors and freelancers. Take the lead in live project client meetings and calls, ensuring progress updates are clearly communicated and expectations are aligned. Oversees mids/juniors on client calls Attend and manage live events, installations and de-rigs as required, in