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Senior Payments Manager (Partnerships & Operations)

joom-group
Companyjoom-group
CategorySales
LocationLisbon
RemoteHybrid
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted25 Jun 2026
Last verified12 Aug 2026
SourceEmployer ATS (workable)
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Description
Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world. Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products. Every day, our platforms process hundreds of thousands of transactions across more than 40 currencies. As we expand into new markets and onboard new partners, we are rapidly scaling our payment infrastructure. We are now looking for a  Senior Payments Manager  to work across strategic partnerships and payments operations.  Responsibilities Analyze financial flows to identify the most relevant payment methods for specific regions (Europe, Asia and LatAm) Act as the primary lead for payment partners, negotiate commercial terms, and lead the legal contracting process Launch and scale new payment methods across Joom Group’s business units globally Design and implement merchant payout processes in compliance with PSD2 standards Track payment and refund metrics to uncover insights and identify conversion bottlenecks Maintain existing relationships with major international payment systems, monitoring payment performance and troubleshooting contract issues Act as the key stakeholder for a dedicated project team to ensure technical integration of signed solutions