Job Opportunities API

Are you ready to make an impact? West Monroe is currently seeking a Senior Manager to join our Operations Excellence practice within our  CIO Advisory discipline. This person will bring expertise supporting clients through large-scale transformation initiatives to ensure value capture and adoption of transformation efforts by establishing a central transformation office with distinct functions to drive delivery orchestration, change management, enterprise architecture, vendor management, and value realization. ES&E consultants deliver comprehensive solutions that transform operations through strategic sourcing, effective transformation management, and optimizing people, process, and technology. Candidates should also have experience in helping to develop and/or enhance supporting methodologies and tools, as well as integrating these with other consulting solutions (e.g., technology and vertical practices). What you’ll do:  Conduct transformation readiness assessments, advise on current state and ideal state of existing transformation offices, and stand-up transformation offices to execute and sustain change. Serve as a delivery leader on engagements of moderate to high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills.  Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development.  Partner with discipline leadership to drive firm direction and strategy for functional area. Collaborate with industry practice leaders to develop tailored go-to-market approaches. Remain up to date on relevant technology, build methodologies, and oversee quality assurance and toolsets used within the practice.   Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation.   Develop SOWs and pricing tools to ensure projects are profitable, scope is feasible, and the project poses no reputational risk to the firm.  Author white papers and deliver presentations (internal and external) on innovations, best practices, and methodologies. Gain visibility and build West Monroe brand through interviews, writing articles, and/or providing quotes for trade journals.  Lead and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.   Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising around sound judgment in evaluating outputs. Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes. Career Advisor for at least two Consultants – actively participating in the performance expectation and management process.  Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants.   What you’ll bring:  Bachelor’s degree or equivalent experience required.  8+ years of experience in various aspects of program/portfolio management, transformation office (TO), and project management office (PMO) operations; at least 2-years in a business or technology consulting environment. People management experience, and a passion for developing and coaching more junior team members. Clear understanding and experience in program and portfolio governance approaches (including but not