Senior Manager, Retailer.com (Sephora)
Charlotte Tilbury
| Company | Charlotte Tilbury |
| Category | Retail |
| Location | New York |
| Remote | Hybrid |
| Employment | Full-time |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 7 Aug 2026 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (workable) |
Description
About Charlotte Tilbury Beauty Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. About the role The Senior Manager, Retailer.com – Sephora (North America) will lead the commercial growth strategy and execution for Charlotte Tilbury’s Sephora.com business across the US and Canada. This role is responsible for owning the retailer.com P&L and driving profitable online sales growth through strategic retailer partnerships, digital shelf optimization, promotional planning, and cross-functional collaboration across marketing, media, planning, supply chain, and commercial teams. The ideal candidate combines strong commercial acumen with deep retailer.com expertise, analytical rigor, and the ability to influence both internal stakeholders and external retail partners. This individual will serve as the key ecommerce business lead for Sephora.com, ensuring strong commercial performance, operational excellence, and a best-in-class consumer experience across all digital touchpoints. As a Senior Manager, Retailer.com you will Commercial Strategy & Business Growth Own the Sephora.com P&L across the US and Canada, including revenue delivery, forecasting, promotional performance, and profitability management. Develop and execute comprehensive retailer.com growth strategies aligned to company objectives and SEPHORA priorities. Drive online revenue, market share, conversion, and profitability through best-in-class ecommerce strategies. Build annual and quarterly retailer.com business plans and identify opportunities to accelerate growth across assortment, search visibility, promotional activities, and digital shelf performance. Partner with finance, planning, and commercial teams to manage forecasts, risks and opportunities, and deliver against sales targets. Evaluate investment decisions and promotional opportunities through a commercial and ROI-driven lens. Monitor the competitive landscape, emerging trends, and evolving retailer capabilities to inform strategic recommendations and growth opportunities. Retail Partnership & Cross-Functional Leadership Serve as the primary ecommerce lead for SEPHORA digital teams and retailer.com partnerships. Build strong cross-functional relationships internally and externally to influence retailer priorities, unlock visibility opportunities, and drive ecommerce growth initiatives. Lead cross-functional collaboration across marketing, media, creative, planning, supply chain, finance, and sales teams to ensure seamless execution of retailer.com initiatives. Drive alignment across teams to support key launches, promoti