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fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers. With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk ; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™ , a nutrition shake to support the journey to better health. A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation. To learn more about fairlife and its complete line of products, please visit fairlife.com . job purpose :  The Sr Franchise Operations Manager will be a thought partner to the Fairlife sales team in each region, the Coca-Cola retail teams, Bottlers, Customers, and other partners to build and manage sales and commercial functions within the market focused primarily on the DSD products within the Fairlife portfolio. They will act as a key Franchise partner, support customer activity, and participate in multiple functions with our bottling partners in commercial routines and sales execution.  The Sr Franchise Operations Manager will be responsible for developing bottler/ market specific commercial and customer plans, incorporating national and regional priorities as well as bottler-specific metrics and incentives. This position will also participate in CCNA franchise and bottler commercial and sales routines to ensure proper prioritization for fairlife DSD brands that align with fairlife business goals and objectives.     responsibilities:  Lead the Franchise, Commercial, and Customer execution and stewardship for fairlife’s DSD portfolio of brands within the North American Operating Unit (NAOU), and specifically within assigned geography   Partner with the fairlife franchise operations, fairlife retail team, Bottlers, and NAOU customer and commercial leaders to develop customer-specific selling stories leveraging leading edge consumer, shopper, and category insights   Support Collaborative Business Plans and other strategic meetings by providing analytic and commercial support to the sales teams   Assess local nuances, bottler-specific metrics, customer needs, and tailor plans to ensure programming will meet overall business goals, including creative development of regional programming   Partner with commercial and regional bottler teams, as well as bottler sales teams, to customize fairlife’s national commercial plan for specific bottler and territory   Conduct store visits with bottling partners to support execution   Collaborate with internal stakeholders to support the business   Efficiently prioritize time across all customers/RTM to ensure the fairlife brands’ category selling stories are flawlessly executed, on time, for each respective customer and buyer   Deliver against annual and long-term Key Performance Indicators (KPI’s) including base brand acceleration, successful innovation sell-in and expansion, and achieving revenue and profit growth targets   Leverage Nielsen, Numerator, retailer shopper data and proprietary Coca-Cola tools and research to develop best in class insights and selling stories   Ensure timely and appropriate communication of confirmed programming to fairlife and NAOU teams to maximize executions   Assist Senior Director in annual Sources of Growth (SOG) planning along with the bottler commercial, customer, and revenue growth teams and Coca-Cola franchise leadership   Partner with regional Field Operations Managers to develop bottler delivered bran