Senior Manager - Customer Success
InMobi
| Company | InMobi |
| Category | Customer Support |
| Location | San Mateo |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 30 May 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact.
Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide.
Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond.
At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com
Overview of the Role :
We’re growing our Accelerate team and looking for a Senior Manager - Customer Success to help our partners thrive on one of the most powerful platforms in digital marketing today.
Accelerate is an omni-platform digital marketing operating system that allows partners to launch self-serve campaigns in minutes across the most popular sites, at unprecedented scale and speed, all from a single sign-on screen. In this role, you’ll bring a deep understanding of the digital marketing and media ecosystem across agencies, brands, e-tailers, and media and technology companies.
As a Senior Manager - Customer Success, you’ll serve as a trusted advisor to our partners, guiding them through the full onboarding cycle, training, and scale-up. You’re passionate about nurturing relationships and genuinely customer-obsessed — someone who proactively identifies opportunities to optimize partner performance and maximize platform value. You’re a builder at heart who thrives in entrepreneurial environments, adapts quickly to shifting priorities, and brings a natural curiosity and problem-solving mindset to everything you do.
You’ll work closely and regularly with our Product Marketing, Product, Tech, Legal, and Sales teams, all with the shared goal of making every partner’s experience with Accelerate a success. You’ll also maintain a consistent channel of communication with partners, keeping them informed of new product releases, performance updates, and quarterly business reviews.
The Impact You'll Make:
Own the end-to-end customer onboarding experience — providing technical guidance, helping partners understand how to best leverage platform features, and scaling accounts post-integration.
Maintain a close eye on integration quality and platform performance, proactively identifying and resolving issues for partners through regular check-ins and ongoing communication.
Act as the primary point of contact for troubleshooting, platform-related queries, and issue resolution.
Serve as a product expert and trusted advisor, guiding customers through setup, adoption, and scaling of the platform —