Job Opportunities API

About Terabase Energy  Terabase Energy is accelerating the deployment of utility-scale solar through advanced software, automation, and digital technologies. Our products combine enterprise software, industrial automation, robotics, and field technologies to help the world's largest renewable energy developers build solar power plants faster, safer, and at lower cost.  As we continue to grow, we are investing in our internal systems and infrastructure to support a rapidly expanding global workforce across the U.S. and around the world.    Position Overview  Terabase Energy is seeking its first in-house Senior Manager, Corporate IT to build and lead our internal IT organization.  Reporting directly to the Chief Operating Officer, the Senior Manager will be responsible for establishing and scaling Terabase's IT function, partnering closely with leaders across the company to deliver secure, reliable, and responsive technology services that support our employees and business operations.  This is a unique opportunity for an experienced IT leader who enjoys building organizations from the ground up. Initially, the role will focus on transitioning day-to-day IT operations from our Managed Service Provider (MSP) while establishing internal ownership of end-user support, identity and access management, enterprise applications, endpoint and device management, corporate infrastructure, and IT service delivery.  Over time, the successful candidate will build a high-performing internal IT organization capable of supporting a rapidly growing global technology company.  The ideal candidate combines strategic planning with a willingness to personally solve technical problems, improve processes, implement modern IT tools, and build scalable operational capabilities.  Scope of the Role  This position is responsible for the systems, devices, infrastructure, enterprise applications, and support services used by Terabase employees. It does not own Terabase's customer-facing software products, cloud production environments, engineering infrastructure, or customer-deployed SCADA and field automation systems. The role will work closely with the leaders responsible for these areas to ensure clear ownership boundaries and avoid gaps or overlaps in technology ownership, operational support, and security responsibilities.    Key Responsibilities  Build the IT Function  Develop and execute Terabase's long-term IT strategy.  Transition operational responsibilities from the external Managed Service Provider (MSP) to an internal IT organization.  Define organizational structure, staffing plans, budgets, and operating procedures.  Establish service standards, documentation, service level agreements (SLAs), and key performance metrics.  Evaluate, select, and implement modern IT platforms and tools that improve service delivery, automation, security, and operational efficiency.  End User Support  Build and manage an internal Level 1 IT support capability.  Deliver responsive support for employees across multiple office locations and remote workers.  Develop knowledge bases, self-service capabilities, and standardized support processes.  Manage ticket queues and continuously improve response and resolution times.  Endpoint & Asset Management  Establish comprehensive lifecycle management for laptops, mobile devices, peripherals, and office technology.  Implement modern endpoint management tools for provisioning, configuration, compliance, patching, and software deployment.  Own hardware inventory, asset tracking, refresh planning, and secure equipment disposition.  Standardize employee onboarding, offboarding, and equipment logistics.  Identity & Access Management  Administer Microsoft 365, Microsoft Entra ID, and related identity and endpoint ma